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Knowledge Base/Settings/Agency | Managing User Roles & Permissions

Agency | Managing User Roles & Permissions

In this article, we discuss how you, as an agency admin, can granularly manage your users' permissions across various modules.

Last updated: May 26, 2026


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On this page

  • Getting started with user permissions
  • Restrict access to specific sub-accounts
  • Assign Permissions
  • Sub-Account Settings (Granular Permissions)
  • When a user tries to access a restricted area or perform a restricted action, Bizura displays contextual messaging explaining that the action is not allowed for their permission level.
  • Steps to Stop a User From Opening New Sub-accounts
  • User Management → Login As
  • Copy Permissions
  • Adding Clients to a Sub-Account with Limited Access

In this folder

  • Agency Company Settings in Bizura
  • Branding System-Generated Links (API Domain)
  • How To Upgrade to Bizura's Agency Pro Plan ($497 SaaS plan)
  • How to Delete a Subaccount/Location
  • Customizing Bizura Menus: A Guide to Custom Menu Links
  • Optimize Experience Features
  • How to change Agency's address in Bizura?
  • How do I find my Agency's Relationship Number?
  • Billing Related Questions for Agencies
  • Login As User (Agency Admin Only)
  • How to make agency subscription payments with 3DS cards?
  • Agency Tax ID Guide
  • Unified Payment Options Across All SaaS Locations
  • In-App Banner Management
  • Snapshot Version Management
  • How do I find my Client's Location ID?
  • Media Storage & File Upload Limits
  • Company Object Automation
  • Where and How to Configure the Missed Call Text Back Feature
  • Multi-Select in Media Storage
  • Account Billing Dashboard
  • Custom Values Settings
  • Complete Guide to Media Storage!
  • Understanding the Manage Scoring Page in HiRise Design
  • WhatsApp Settings
  • User Access
  • Email Signatures
  • Admin Vs. User Roles and Permission Scopes
  • How to create a user or admin to manage multiple HL locations without giving them agency access?
  • Troubleshooting Login issues

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