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Chat Widget: Using File Attachments in Live Chat

Note: AI currently responds only to images, not PDFs.

Last updated: May 26, 2026

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On this page

  • What is Attachments in Live Chat Widgets?
  • Key Benefits of Attachments in Live Chat Widgets
  • How To Setup Attachments in Live Chat Widgets
  • Test the file-upload flow
  • Supported File Types & Limits
  • Viewing Attachments in Conversations
  • Enable Conversation AI Image Responses
  • Frequently Asked Questions
  • Related Articles

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