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How to Manage and Merge Duplicate Contacts

Duplicate contacts can clutter your CRM, split communication history, and make reporting less accurate. Bizura provides two ways to manage duplicate contacts: manually selecting contacts to merge or using the Manage Duplicates tool to find potential

Last updated: June 7, 2026

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On this page

  • What is Managing and Merging Duplicate Contacts?
  • Key Benefits of Managing and Merging Duplicate Contacts
  • Best Practices
  • How to Manually Merge from the Contacts List
  • How to Merge Contacts Using the Manage Duplicates Tool
  • Permissions & Restrictions
  • Step 1: Accessing the Duplicate Management Tool
  • Step 2: Finding Duplicates
  • Step 3: Viewing Duplicate Records
  • Step 4: Reviewing and Resolving Conflicts
  • Step 5: Rejecting Duplicates
  • Step 6: Selecting Records to Merge
  • Contact Deduplication Preferences
  • Troubleshooting
  • Frequently Asked Questions
  • Related Articles

In this folder

  • Importing Contacts using a CSV file
  • Contacts – All-New Contact Detail Page
  • Contact Types
  • Internal Tasks for your Team
  • Adding Contact Tags to Multiple Contacts
  • Importing Contacts and Opportunities via CSV
  • "Add Contact" Form Upgrade and Customizations
  • Adding Files To Contacts using a Custom Field
  • Adding Multiple Phone Numbers for a Contact
  • Advanced Filters in Smart Lists
  • Company Object Feature: A Manual Way to Organize Contacts
  • Contact Activity Tab on Mobile
  • Contact Date Of Birth Field (Birthday)
  • Contact Profile Picture
  • Contacts - Manage and Merge Duplicates
  • Contacts – Revamped List View & SmartLists
  • CSV File Format for Importing Objects
  • FAQs
  • How to Create & Manage Smart Lists
  • How To Delete Contacts and Their Data
  • How to get customer consent or track legal basis to process your lead's or customer's personal data
  • How to Manage Multiple Email Addresses for a Contact
  • How to Merge Duplicate Contacts in Bizura
  • How to Use Do Not Disturb (DND)
  • Troubleshooting Bulk Imports Via CSV
  • Activity Section Upgrade
  • How to Create Subscriptions & Invoices from Contact's Profile
  • How to Customize the Contact Detail Page
  • Removing Contact Tags From Multiple Contacts
  • New Drip Mode Architecture for Bulk Actions

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