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Trigger Links - Overview

Trigger links are a useful method to redirect a user to a specific page after they click on it within an SMS, Email, GMB, FB/IG DM's and WhatsApp. When a user clicks on the trigger link, the system will record it in the contact's activity timeline an

Last updated: May 26, 2026

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On this page

  • Trigger Link Use Cases
  • How to use the Workflow Wait step for a Trigger link click
  • Check out this how-to guide: Build Automated Appointment Followup Surveys with Bizura Workflows.
  • Trigger Link How-to's
  • How to use Custom Values and trigger links to change your URL dynamically.
  • How to use the Workflow Wait step for a Trigger link Click.
  • How to set up unsubscribe trigger links by communication channels (SMS, Email, GMB, FB/ IG DMs)
  • FAQ
  • How do I brand my trigger links?
  • How do I find the contacts' activity timeline?
  • What does the 'Timeout' toggle in the Wait Action do?

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