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Knowledge Base/AI Employee/How to Test Voice AI Agents

How to Test Voice AI Agents

Before deploying your agent, it is important to test how it responds in real conversations. Bizura Test Calls let you validate your Voice AI agent through either a Phone Call or a Web Call, so you can review its behavior, refine prompts, and confirm

Last updated: July 5, 2026


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On this page

  • What are Test Calls for Voice AI Agents?
  • Key Benefits of Test Calls
  • How To Setup Test Calls (Web Call & Phone Call)
  • Type 1 : Start a Web Call
  • Note:
  • Type 2: Start a Phone Call
  • Note:
  • Test Call History & Logs
  • Outbound Scenario Availability
  • Frequently Asked Questions
  • Related Articles

In this folder

  • AI Tools in Bizura
  • AI Employee Overview
  • AI Voice Agents Overview
  • How to Create Voice AI Agents
  • Introduction to Ask AI Assistant
  • Knowledge Base Overview
  • AI Product Pricing
  • Season of AI Promotion Ending Information & FAQ's
  • Introducing AI Build Hours
  • How to Use Public APIs in Agent Studio
  • Agent Logs Overview
  • Google sheet integration for Knowledge Base
  • Agent Logs Metrics
  • AI Usage Dashboard
  • Testing Voice AI Agents
  • Inbound Call Flow for Voice AI calls
  • Working hours for AI Employee
  • Voice AI: Multi-Language Support
  • Voice AI Custom Variable Support in Prompt
  • Voice AI Agents Dashboard
  • Idle Reminder Timer
  • Twilio Numbers Support
  • Test Call Logs visible in Voice AI Dashboard
  • Updated Post Call Email Notification Options
  • Number Pool Support in Voice AI Agents
  • Knowledge Base Integration for Voice AI Agents
  • Separate During and Post Call Actions
  • Appointment Booking in Voice AI
  • Voice AI Custom Actions
  • How to Upgrade Your Voice AI Agent for a Better Call Experience

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