email

This article walks through a specific, ready-to-build workflow: whenever a contact's email

This guide walks you through replacing the platform's default unsubscribe link with a custom one that lands contacts on a branded page and automatically marks them DND for email.

By default, your agency sends email through the platform's built-in LeadConnector Email System. If you have an existing Mailgun account with an established sending reputation, higher volume requirements, or a dedicated domain, you can connect it dire

The Email Services dashboard gives agencies full visibility into their domain sending health and sub-account performance. The interface adapts dynamically based on your domain health state.

This guide walks you through two configuration steps required to track email engagement from Mailgun inside your CRM: adding a webhook that forwards all email events to the platform, and enabling click & open tracking on your Mailgun domain.

Previewing and testing emails in Bizura ensures your layout, links, and personalization render correctly before you send. This guide covers preview modes, and test sends so your campaigns and templates look right the first time.

Bizura offers multiple options for sending or scheduling emails, giving users flexibility in how campaigns are delivered. Whether you need an immediate blast, a timed release, a controlled batch process, or automated updates through RSS feeds, you ca

Regular email campaigns let you send one‑time broadcasts to targeted contacts without automation. This guide shows how to send campaigns immediately or schedule delivery for a future time.

This article will show you how to use Bizura’s All-in-One Dashboard for Email Marketing. This powerful dashboard gives you a unified view of all email activity — including emails sent through Campaigns, Workflows, and Bulk Actions — making it easier

The

Streamline your email creation process with our efficient inline editor in Email Builder for Templates and Campaigns. This tool offers a dynamic and user-friendly experience, ensuring quality output with increased speed and convenience.

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This article explains how to access and understand email statistics across Bizura, helping you monitor campaign performance and improve engagement.

Effective Date: 12th Feb 2026.

Email marketers! Are you looking for a way to test and improve the impact of your emails?

Writing emails with Content AI offers several benefits, including generating content faster and more efficiently, tailoring Content to specific business needs, and saving time for other tasks. Content AI can generate different email contexts and vari

The platform monitors ESP blocks to help protect sender reputation and email deliverability. When mailbox providers reject too many emails from a sub-account, the platform may send a warning email or temporarily pause email sending. This article expl

Your email sending health is determined by three key metrics that inbox providers use to judge whether your emails are wanted — and whether to deliver them. Keeping these metrics within healthy ranges ensures your emails reach your contacts' inboxes

If you see the error below while sending emails to Gmail recipients, it means Gmail has

In your agency account, we provide features that help you analyze your agency's spend on LC Communications (LC Phone, LC Email, WhatsApp, etc.).

If you see the error below, or the Send Email trigger action just isn't firing, work through the checks in this article to find and fix the cause.

This guide walks through creating a test contact, sending a test email, configuring your sender address for Mailgun or SMTP, and troubleshooting delivery if the email doesn't arrive or replies don't come back.

If email statistics aren't showing up, it's usually related to how the email was sent, which email provider is configured, or a missing CNAME record or Mailgun webhook. Work through the checks below to find the cause.

If you see an error when adding an SMTP provider, it's usually tied to the sub-account's Email Reselling setting. This article covers that error and walks through how to disable Email Rebilling for a sub-account.

Where did you get the domain for WIX?

This guide troubleshoots issues with email replies not appearing in conversations. This can be caused by several factors, like an incorrect Mailgun setup, faulty MX records, or issues with domain providers like WIX. Follow these steps to diagnose and

If links in your emails aren't opening, it's usually caused by an issue with your tracking domain or DNS configuration. This article walks through why this happens and provides steps to troubleshoot and fix the issue.

This guide walks through finding a specific email's delivery status in Mailgun's Sending Logs, understanding what the results mean, and resolving the most common delivery errors — previously bounced addresses, accidental unsubscribes, and unauthentic

Note: For more information about why your email was unsuccessful, please click the ⚠️(red triangle) icon to view more details.

The platform allows you to connect your own third-party email sending service (SMTP) instead of using the default LeadConnector Email System. This is useful if you already have an established sending reputation, need higher volume limits, or prefer t

We've introduced a new agency-level setting that gives you centralized control over Email Services across all your sub-accounts. This update improves governance, simplifies management, and makes email configuration easier to find and oversee from one

In this video, we will show you how to set up your own affiliate referral program integrated with Bizura using FirstPromoter.

This article is a brief guide on how to hide the SMTP setup help doc link using a custom CSS snippet in your agency settings.

If you're using an SMTP provider to send emails and they're not delivering most of the time, the reason is usually that the

If you're running into issues using your free email address as the SMTP (Simple Mail Transfer Protocol) server for sending emails, you're not alone. Many users hit restrictions and limitations when trying to set up email services with free providers.

SMTP (Simple Mail Transfer Protocol) is what reliably delivers email sent from the platform. Using Zoho Mail's SMTP server can help ensure smooth, consistent delivery for your outbound messages.

This guide walks through connecting SendGrid as your SMTP provider within the platform. It covers the exact configuration and settings needed for seamless, reliable email delivery through SendGrid.

Learn more on

This comprehensive guide walks you through creating app-specific account passwords with 2-step verification, focusing on Gmail SMTP integration. It is particularly useful for users in the Philippines who face connection difficulties.

Everything you need to configure, test, and troubleshoot your SMTP provider integration with Bizura.

Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This article covers turning on verification, enabling 90-day re-verification, and how to read the results on a contact record.

Per Squarespace's own support team, DNS record changes cannot be saved when made from the Google Chrome browser. This article explains the issue and the quick fix.

A Guest-Tutorial From Krystin Ruschman of

2. Email Settings for Locations

1. Once you log on to Mailgun, Click on

This guide walks you through setting up inbound email handling using Mailgun for your domain in Bizura. It also explains important limitations around root domains vs subdomains to help you avoid common setup issues.

Use your Mailgun Private API key to connect a verified Mailgun domain to Bizura so you can send and receive emails reliably. This guide explains where to find the key in Mailgun, exactly where to paste it in Bizura at the Agency and Location levels,

This guide walks through signing up for Mailgun, adding your domain, and configuring the five DNS records Mailgun requires — two TXT records, two MX records, and one CNAME — inside SiteGround's DNS Zone Editor.

This guide walks through signing up for Mailgun, adding your domain, and configuring the five DNS records Mailgun requires — two TXT records, both MX values, and one CNAME — inside Google Domains.

This guide walks through signing up for Mailgun, adding your domain, and configuring the five DNS records Mailgun requires — two TXT records, two MX records, and one CNAME — inside Cloudflare's DNS Records panel.

This guide covers creating a Mailgun account, adding a sending domain, choosing between a main domain and a subdomain, and publishing the 5 required DNS records — 2 TXT, 2 MX, and 1 CNAME — inside Namecheap's Advanced DNS settings.

This guide walks through signing up for Mailgun, adding your domain, and configuring the five DNS records Mailgun requires — two TXT records, two MX records, and one CNAME — inside HostGator's cPanel Zone Editor.

This guide walks through signing up for Mailgun, adding your domain, and configuring the five DNS records Mailgun requires — two TXT records, two MX records, and one CNAME — inside GoDaddy's DNS editor.

This guide walks you through creating a Mailgun account, adding a sending domain, choosing between a main domain and a subdomain, publishing the required DNS records, and confirming everything works with a test email.

Mailgun is the email delivery service that powers bulk sending on the platform. In this article, you'll learn what Mailgun is, how pricing works, which domains or subdomains to use, and the pros and cons of different setup options so you can choose t

Sender Domains determine which domain is used to send an email campaign and whether the From Email address is valid and compliant. Proper sender domain selection helps prevent campaign failures, protects domain reputation, and improves inbox placemen

Effective Date: 12th Feb 2026.

This guide explains how the platform's domain warmup works using a fixed-stage model — helping you build sender reputation and improve email deliverability safely.

If you've purchased an IP subscription, you now have access to

Google Postmaster Tools

This article explains how to filter sub-accounts by email provider, migrate individual or multiple sub-accounts to LC Email, assign dedicated domains, and answers common questions about domain sharing across sub-accounts.

Adding and verifying your domain is an essential step to ensure secure and reliable email delivery. This process protects your brand reputation, prevents spoofing, and increases the chances of your emails landing in the inbox instead of spam.

To use the SMTP server, you need credentials tied specifically to your dedicated sending domain. Each domain has its own set of SMTP credentials — they are not shared across domains or at the agency level.

When recipients open your email, showing your company name in the "From" or "Sender" field is far more professional — and more trustworthy — than displaying "Sent by Mailgun" or another third-party service. Configuring reverse DNS (rDNS) on your dedi

Ignoring this guide can result in emails going to spam. Please read, learn, and apply these practices to your email sending before getting started.

The Risk Assessment feature is designed to optimize your email marketing campaigns. Harnessing the power of Bulk Verification, it analyzes your imported contact list and offers detailed insights into deliverability and risk levels.

Email Verification is a bulk tool that checks whether an email address is legitimate and active before any email is sent. When enabled, it runs automatically in the background — no manual action required.

SSL certificates (Secure Sockets Layer) ensure that links included in your emails are secure and accessible by encrypting tracking URLs, open URLs, and click URLs. Without a valid SSL certificate, those links will break — recipients will see errors i

Starting February 2024,

Email providers and anti-spam networks monitor bounce rates for every email you send and use that information to suspend sending for accounts with high bounce rates. High bounce rates directly hurt your email deliverability.

This article covers

If you are an existing client with Mailgun or SMTP integrated High Level, please follow the guide below. If you are a 'New Agency' and have not integrated any SMTP/Mailgun provider you are already on LC - Email by default. You can check by testing

LC Email is the "engine" that powers email inside the platform. It eliminates the need to sign up for Mailgun, Sendgrid, or any other third-party provider — email sending and receiving works out of the box on every sub-account with minimal setup.

Give contacts control over the types of marketing emails they want. Preference Management lets each location create subscription categories, link them to campaigns, and automatically honor opt-outs at a category level.

A clean, branded opt-out flow built on trigger links and workflows — keeping you CAN-SPAM and GDPR compliant while protecting your sender reputation.

A one-click path for contacts to opt back into your marketing emails — how it works, how DND and reporting are affected, and how to verify the change in the contact record.

As of February 2024,

The list-unsubscribe header is a standard email feature that lets recipients opt out directly from their inbox — without hunting for a link inside your email. Major email providers like Gmail and Outlook surface this as a visible "Unsubscribe" button

Available stats vary between email marketing tools and sending providers. Average benchmarks pulled from multiple sources, and every situation is different. Average results are for average people doing average things — and who wants to be average?

Delivered vs. Deliverability — what's the difference, why does it matter, and what actually controls whether your email lands in the inbox?

Mailbox providers like Gmail, Outlook, and Yahoo weigh dozens of signals before deciding whether a message reaches the inbox. This guide covers the most common reasons your emails end up in spam — and exactly how to fix each one.

Trigger workflows the moment a contact opens or clicks an email. This guide walks through adding an Email Events trigger, filtering by event type, and using it to power smarter follow-ups.

Understand what deliverability means, why it matters for Bizura agencies and marketers, and the factors — sender reputation, authentication, engagement, and content — that decide whether your emails land in the inbox or the spam folder.

If you’re trying to delete a domain from your system but get an error saying it’s still linked to an active campaign, don’t worry.

The platform blocks outbound emails before sending when the recipient email domain is invalid or restricted for security reasons. This prevents sends to domains that can increase security risk or lead to failed delivery — keeping your sender reputati

This feature is currently in Labs. To enable it, go to

AI Schedule uses send-time optimization to analyze each contact's historical engagement and automatically schedule delivery inside a window you define. This article explains how to use AI Schedule to boost your opens, clicks, and replies with zero ex

Previously, From email addresses on campaigns were not verified. That oversight made identity spoofing possible and could damage sender reputation.

Keep your email engagement metrics honest. This feature identifies bot-driven opens and clicks and stops them from inflating stats or triggering automations — so your data reflects real people.

Agency users can now filter sub-accounts based on their email provider — LC, Mailgun, or Others (Gmail, SMTP, and any other provider).

Quickly segment contacts by real engagement signals inside Bizura. Use Email Analytics to filter by metrics like Opened, Clicked, Bounced, and more — then drill down to the exact contacts driving your results.

Every outgoing system email the platform sends, organized by scope.

Configure forwarding, reply-to, BCC, and reply tracking settings for your Bizura email service.

Workflows are now live in all accounts. You can do everything Triggers and Campaigns do — and more — all in one builder.

A “default header” provides a fallback From Name and From Email for outbound messages sent via a dedicated sending domain for all emails. This ensures deliverability and brand consistency.

Send from an exclusive IP address — take full control of your email sender reputation and deliverability.

Your LC Email dedicated sending domain is the email domain that you've connected to your Bizura sub-account for sending and receiving email communcation. You can have many different domains and sub-domains connected to a single Bizura location, so kn

1. Once you are in the sub-account > Click on

1. Once you are in the sub-account > Click on Settings > Email Services > Dedicated Domain > + Add Domain

1. Once you are in the sub-account > Click on

A dedicated sending domain gives your business full control over what email servers deliver on your behalf — helping you avoid spam filters, protect your brand reputation, and improve deliverability.