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Knowledge Base/Client Portal/How can my customers use the Client Portal?

How can my customers use the Client Portal?

The Client Portal is a one-stop digital hub designed to offer your customers an easy, streamlined, and interactive engagement with your business. This guide will walk you through the ins and outs of how your customers can make the most of the Client

Last updated: May 26, 2026


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On this page

  • What is the Client Portal?
  • How can my customers use the Client Portal?
  • Signup process
  • Step 1: Who needs to go through the Client Portal Signup?
  • Step 2: Account Creation & CRM Restrictions
  • Step 3: Registration Process
  • Step 4: Account Verification
  • Login
  • The Client Portal Experience
  • FAQs
  • Question: Can a client with multiple accounts switch between them within the Client Portal?
  • Question: Is it necessary for clients to complete their profile details?
  • Question: Can clients directly switch between child apps like membership courses, community groups, and affiliates in the Client Portal?
  • Question: What if a client forgets their password? Is there a way to still access the Client Portal?
  • What is the Client Portal?
  • How can my customers use the Client Portal?
  • Signup process
  • Step 1: Who needs to go through the Client Portal Signup?
  • Step 2: Account Creation & CRM Restrictions
  • Step 3: Registration Process
  • Step 4: Account Verification
  • Login
  • The Client Portal Experience
  • FAQs
  • Question: Can a client with multiple accounts switch between them within the Client Portal?
  • Question: Is it necessary for clients to complete their profile details?
  • Question: Can clients directly switch between child apps like membership courses, community groups, and affiliates in the Client Portal?
  • Question: What if a client forgets their password? Is there a way to still access the Client Portal?

In this folder

  • How can my customers use the Client Portal?
  • How to set up the Client Portal?
  • Client Portal Dashboard
  • Client Portal SSO Magic Links: Enable One-Click Access to Client Apps
  • Notifications inside Client Portal
  • App Permissions in Client Portal: Enabling/Disabling a child app
  • Quick Start Guide - Kollab (iOS & Android)
  • How to Use Assignments in Courses
  • Subscription Management in Client Portal
  • Give community groups access via Contacts
  • Client Portal Branded Mobile App: Setting up branding of your app
  • Client Portal Dashboard Revamp and Associated Contracts
  • Client Portal App - Custom mobile app notifications
  • Notification Preferences for Courses in the Client Portal
  • View and Manage Estimates in the Client Portal
  • How to Force app updates on the Client Portal mobile apps
  • How Email Notifications Work for Invoices, Estimates & Contracts in the Client Portal
  • ClientPortal Builder Enhancement Pack
  • Chat Widget Integration with the Client Portal
  • Client Portal - Edit Default Email Templates

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