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Troubleshooting Email Statistics

Each method will contain its own section of email statistics depending on how the user is sending that email. Check out

Last updated: May 26, 2026

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On this page

  • Why Email statistics are not showing
  • 1. Check how the user is sending the emails. Are they sending through email builder bulk action, or from smartlist, workflow or campaigns?
  • 2. Using the SMTP provider, we will not be able to fetch delivered/bounced stats to display them. SMTP integration will show opened and clicked only. Only mailgun will be able to show full stats.
  • Try to reset Mailgun API key
  • Double-check Cname record
  • Double-check Mailgun webhooks

In this folder

  • Dedicated Email Sending Domains Overview & Setup
  • Google Dedicated Sending Domain Setup (LC Email)
  • GoDaddy Dedicated Sending Domain Setu (LC Email)
  • Siteground Dedicated Sending Domain Setup (LC Email)
  • Deleting Your LC Email Sending Domain
  • LC Email - Complete Guide to Dedicated IP
  • Default Headers for Dedicated Sending Domains
  • Sending Priority - From Name & Address
  • Email Services Configuration - Reply & Forward Settings
  • List of all outgoing system generated emails
  • How to Filter Contacts by Email Statistics
  • Introducing Enhanced Sub-Account Filtering: Manage Email Providers with Ease!
  • Bot Detection Preventing Statistics Increment and Automation Execution
  • Enhanced Email Verification for Campaigns!
  • AI Schedule for Smarter Email Timing (Smart Send Time Optimization)
  • Email AI (Beta 2.0) — Create On-Brand Emails Faster
  • Email Blocking for Invalid or Restricted Recipient Domains
  • Domain Removal Blocked Due to Active Campaign Assignment
  • An Introduction To Email Deliverability
  • Workflow Action based on Email Event Clicked/Opened
  • Why Are My Emails Going To Spam?
  • What is Email Deliverability? - A Guest-Tutorial From Krystin Ruschman of Email-2-Inbox
  • What Email Deliverability Stats Should I Look For?
  • How List-Unsubscribe helps email deliverability
  • Achieving Compliance: Meeting Google and Yahoo's Email Sender Requirements in 2024
  • How to Resubscribe After Unsubscribing from an Email List
  • Creating and Managing Custom Unsubscribe Links
  • Preference Management (Email Unsubscription Management)
  • What is LC Email?
  • How to Migrate My Agency Over to LC - Email

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