Calendars & Appointments
How to Use the Rich Text Editor to Enhance Your Calendar Descriptions
Round Robin Calendars: Setup, Distribution & Availability Explained
Round Robin Calendars allow businesses to distribute appointments evenly among multiple team members. This feature ensures that scheduling is
Bizura Voice AI: Book Across Multiple Calendars (Intent‑Based Selection)
Bizura Voice AI now books appointments across multiple calendars by understanding a caller’s intent—not just keywords. This guide explains how to enable multi‑calendar booking, train AI with calendar descriptions and trigger keywords, and configure i
Appointment Distribution Logic for Round Robin Calendars
This guide provides a comprehensive overview of Round Robin calendar's appointment distribution logic in Bizura.
Collect Payments with Recurring Appointments (Booking Widget)
Recurring appointments are appointments that repeat according to a set schedule, such as daily, weekly, or monthly.
Can I Show Multiple Calendars Without Using a Calendar Group?
Video Overview:
Disable Contact Timezone - How to Remove Ability to Adjust Timezones When Scheduling
When a contact is scheduling an appointment, they are given the option to select the timezone they reside in so the appointment gets booked for the proper time relative to their schedule.
Troubleshooting Tool for Calendar
Troubleshooting Tool for Calendar lets users quickly identify and resolve calendar-related issues in Bizura, such as booking conflicts or missing availability. It provides visibility into common setup problems, helping users take immediate action to
When rescheduling link is blank when sending email/SMS in conversation
Why Google Calendar Integration Breaks
When Google Calendar integration is disrupted, it's usually caused by one of the following:
No google accounts added in integrations settings yet even if Google account is connected as the user
Click
Troubleshoot and Fix Calendar Double Booking in Bizura
How to set up group calendar to check for conflicts in multiple Google calendar:
Contact got reassigned to another user when booking an appointment in Group calendar
Funnel setup
When {{appointment.start_time}} or any other appointment custom values are not showing up
When
Why Appointment Time Slots Are Missing on Your Calendar
If appointment time slots are missing, unavailable, or appearing unexpectedly on your calendar, several configuration factors may be responsible. This guide explains the most common causes—including updated slot capacity logic for overlapping appoint
How to Re-Integrate Google Calendar for a User
This article guides you through
Google Calendar Writer Access Error
This tutorial will show you to connect your Google calendar to your Bizura calendar if you are receiving the following error:
Stripe Integration on Calendar (05/14/19 )
With this integration, you can collect payments when someone books an appointment.
Reserve with Google Integration - Local Services Ads (LSA)
* This Integration requires Local Services Ads account * The Integration supports all subcategories of "Home Services", "Real Estate", and "Legal Services" (Local Service providers) * Currently Reserve with Google is supported only in United States
Microsoft Teams Integration For Calendars
By connecting your Microsoft Teams account, you can automatically generate dynamic meeting links, reducing manual steps. If you select Microsoft Teams as your meeting location in any calendar, a unique Teams link will automatically be generated for e
Integrating Zoom with Bizura Calendars
Learn how to integrate Zoom with Bizura calendars to automatically generate Zoom meeting links for appointments. This integration streamlines scheduling workflows and enhances the virtual meeting experience.
Integrating Outlook with Bizura Calendars
This article guides you through
Integrating Google with Bizura Calendars
This article guides you through
Integrate Calendly with Bizura Calendars
This article will walk you through connecting your Calendly account to Bizura calendars. You’ll learn how to authorize access, select which calendars to sync, and update your sync preferences at any time.
iCloud - How to Integrate iCloud with Bizura Calendars
Connecting your iCloud Calendar helps you sync your bookings from iCloud Calendar to the system and vice versa. This ensures correct availability, prevents double bookings, and facilitates seamless scheduling and booking management.
How to sync Bizura Calendars With Outlook
The Outlook Calendar integration with the CRM allows users to sync their Outlook Calendar with the CRM, access their events, and manage them in one place. Users can connect their Outlook accounts, configure their settings, and create new appointments
How Calendly Syncs With Bizura Calendars
This article explains how syncing works between Bizura and Calendly after the integration is connected. You’ll learn what gets synced, how appointments are handled, how contacts are created, and what limitations exist. This helps ensure you’re gettin
Hide Third-Party Calendar Details
Important Notes:
Guide To iCloud Calendar Integration
Integrating your iCloud account and calendars with Bizura allows seamless two-way syncing of events, availability, and appointment scheduling. Follow this guide to connect your iCloud account and set up your calendar integration properly.
Calendar Integration Disconnection Notifications
Stay informed when your calendar or video conferencing integrations disconnect. You would be notified via
Payments Tab in Calendars
The Payments tab in Bizura’s appointment modal centralizes payment tracking and collection for any booking. Use it to view balances, attendee-level statuses, transactions, and to collect remaining amounts. This guide explains how it works, how to ena
Coupon Codes in Calendars
Coupon Codes allow you to offer discounts on calendar bookings made via the booking widget. Customers can enter a valid coupon at checkout to receive a discount, which is then tracked inside the
View Form Submissions in Appointment Modal
This article explains how you can now view custom form submissions directly inside the Appointment Modal. This enhancement makes it easier to access booking-related form data without switching between modules, streamlining your workflow and saving ti
View Custom Form Submissions (Appointment Side Drawer)
The
Create Appointment Note - Workflow Action
We have introduced a new action under the
Workflow Action: Book Appointment
The Book Appointment action enables the creation of new appointments based on specified times and in specified calendars. Users can now configure a Book Appointment action through workflows, which allows appointments to be created based on trigger ev
How to Manage Appointments with Appointment List View
Appointment List View in Bizura provides a powerful way to manage appointments using a list-based workspace instead of a traditional calendar layout. It allows teams to filter, sort, customize, and take action on appointments at scale using Smart Lis
How to Create & Manage Appointment Notes & Sync them Across Records
Capture key context once and have it follow you wherever you work. In Bizura, appointment notes automatically appear on the related Contact, Opportunity, and Conversation records so everyone sees the same information. This guide covers how to create,
Manually Booking Calendar Appointments
Need to
Buy Now, Pay Later with Klarna and Affirm in Calendars
Buy Now, Pay Later in Calendars lets businesses offer installment-based payment options during booking checkout. When supported through Stripe, eligible customers may see Klarna or Affirm on the booking widget and complete their appointment booking w
Calendar View Enhancements
The enhanced
PayPal in Calendars
Bizura now lets you accept PayPal for calendar bookings—giving clients a familiar, trusted checkout experience while you get paid instantly. Add PayPal alongside Stripe, Square, Authorize .net, or NMI to boost conversion and flexibility.
How to Use List View in the Bizura Mobile Calendar
This article will show you how to use the new
Configure Recurring Calendar Appointments
Recurring appointments are appointments or meetings that occur at regular intervals, such as every day, every week, or every month. Recurring appointments can be used in calendars to help save time and effort when scheduling regular meetings or appoi
Configuring Calendar Widget Style (Classic & Neo)
Bizura provides two calendar widget styles—Classic and Neo—that determine how your booking calendar is displayed to clients. Choosing the right widget style ensures the best scheduling experience for your business and customers. This article explains
Custom URL for Unassigned Calendars
A custom calendar URL lets you choose a human‑readable slug for an Unassigned Calendar’s public booking link. This makes links easier to share and brand, and helps teams keep consistent naming across multiple calendars and locations. Unassigned Calen
Collecting Payments in Calendars
Calendar Payments are now possible when booking an appointment. It allows the location to receive payments when a client or customer books for a certain calendar appointment. This is very useful, especially for businesses that require a certain payme
Assigning a Primary Calendar
In This Article
Calendar Scheduling Conflicts
In Teams/Group calendars (Round Robin, Service, Class, and Collective Calendars), appointments assigned to a particular user can be synced to Third Party Calendars (Google / Outlook / iCloud) and the events from Third Party Calendars can be read and
Calendar: Email, In-App, SMS & Whatsapp Appointment Notifications
With customizable calendar notifications, you can send In-App and tailored emails, SMS and WhatsApp messages when appointments are booked, canceled, rescheduled, or need reminders or follow-ups. Notifications can be configured for Contacts, Guests, U
Setting Up Linked Calendars & Conflict Calendars
Bizura lets you synchronize external calendars (Google, Office 365, Outlook.com) to keep your availability up to date and prevent double-bookings. Use
Deactivating Calendar Groups
You can deactivate a single group by clicking on the “
Adding Unassigned Calendars to Groups
You can now assign Groups to the
Neo Group View Template
Welcome to the Neo Group View Template, a contemporary solution for enhancing your group management experience. In this documentation, we will delve into the details of this new template, explaining how it can help you achieve a more polished and vis
How to Find Group Calendar ID in Bizura
This article shows you how to
Bizura Group Calendar Overview and Setup Guide
This article explains
Blocked Slots for Rental Listings
Blocked Slots for Rental Listings help you reserve rental inventory when items are unavailable for reasons outside of customer bookings. In this article, you will learn how to put rentals on hold, free them back up, and keep your calendar from turnin
Taxes for Rentals
Manage rental bookings in Bizura with transparent manual taxes in
How To Enable Rentals in Public Beta
Welcome to the
Rentals Calendars - Overview & How to Get Started
You're in the right place to set up
Calendar View for Rentals
This article explains the
Global Settings in Rentals
The
Editing a Rental Booking
This article provides a complete guide to
Creating a Booking
This article explains how to manually
Overview of Bookings
This article explains the
Configuring Pricing & Discounts
This article explains how pricing works in
Create & Edit Listings
This article walks you through how to
Understanding Listings & Categories
This article explains what
Ask the Booker Location Support for Service v2 Mobile Appointments
Ask the Booker location support lets service businesses collect the customer’s service address while creating a Service v2 appointment in the mobile app. When a configured Ask the Booker location is selected, an address field appears so the user can
Ask the Booker Location for Services (v2)
Ask the Booker Location for Services (v2) lets businesses collect a customer’s service address directly during booking. This article explains how the feature works, when to use it, how to create an Ask the Booker location, how to assign it to staff a
Services (v2) – Reporting Guide (Migrate from old widgets)
Note: This update is now live.
Manage Service Appointments in the Appointment Modal
Managing service bookings faster with the appointment modal. Edit appointments, create blocked slots, duplicate bookings and view resources from the Appointment modal.
Taxes and Processing Fees for Services (v2)
Manage calendar-based bookings in Bizura with transparent manual taxes and custom processing (miscellaneous) fees in
Workflow Trigger – Service Booking (Services v2)
Learn what the
Calendar View - Services
The
Global Settings in Services
Global Settings in Services centralizes the most important configuration choices for your Services module. Use it to quickly apply consistent rules for the booking page, payments, scheduling, notifications, and third‑party calendar behavior. This art
Locations in Services (v2)
A
Add-ons in Services
Add-ons are optional extras that can be attached to a service so customers can personalize their booking. They can be supplementary services or related products and may affect total time and price. This article covers what add-ons are and how to crea
Resources in Services
Resources in Services let you reserve the real-world assets needed to deliver an appointment, like rooms, chairs, or stations, so booking stays accurate. This article covers what resources are, when to use them and how to set them up.
Configuring Staff in Services
Set up staff inside Services to control who can be booked, when they’re available, and which services they handle. This article walks through adding staff, assigning them to services and defining availability.
Categories in Services
Make your booking page effortless to browse with clearly labeled categories. This article covers how to use Categories to create, edit, share, delete, and reorder groups of related services so clients find what they need faster.
How to Create Services?
Services helps you create bookable services so customers can self-schedule online with confidence. Use variations to present multiple options under a single service, add-ons to increase order value, and resources to prevent conflicts. This article wa
Services - Overview & How to Get Started
Enable Services to unlock Bizura’s multi‑service booking with add‑ons, resources, and built‑in payments. This article shows you how to turn Services on for one (or multiple) sub-accounts!
How to Use Service Calendars in the Mobile App
Cancellation & Reschedule Policy (Booking Widget)
The Cancellation & Reschedule Policy setting allows you to define the time frame during which bookers can access the cancellation or reschedule link on the booking widget.
Multiple Meeting Location Selector in Calendar
The Multiple Meeting Location Selector feature allows you to add multiple meeting locations to your calendar settings. These locations are then displayed on the booking widget, giving bookers the flexibility to choose their preferred meeting location
Calendar Widget Reorder
The Calendar Widget Reorder feature allows users to customize the order of steps in the calendar widget: the Date & Time Selector, the Form, and Payments (if enabled). Users can choose whether they want the Date & Time Selector or the Form to appear
Restore Deleted Calendars
In This Article
Partial Payment: Collect Deposit Amount
Partial payment offers bookers the opportunity to secure bookings by paying a deposit upfront, with the remaining balance settled at a later time. Alongside collecting full payments, businesses now have the capability to collect deposit amounts from
Calendar Availability - Weekly Working Hours & Date-Specific Hours
Set your booking hours with confidence in Bizura calendars! This article shows how to use Weekly Working Hours for your baseline schedule and Date‑Specific Hours for one‑off changes like holidays or special events.
Workflow Action for Generating One Time Link
A one-time link is a unique scheduling link that automatically expires upon booking. With the 'Generate One-Time Booking Link' action, users can now effortlessly create these links directly within their workflow.
View Calendar & Appointments in User Timezone
You can now choose any timezone to view appointments across the platform. This user-specific setting controls how appointment times appear in Calendar View, Appointment List, Contacts, and Conversations without affecting availability, booking behavio
One Time Link
Related Article
Calendar Widget Customization
Google Organic Booking
This feature can be used by users who have businesses in the
In App Calendar view
We're dedicated to making your appointment management effortless and efficient. The newly upgraded in-app calendar view, accessible from the calendar module, allows you to see all your scheduled appointments and synced third-party events in a single,
Consent checkbox for compliance
You now have the capability to ensure compliance by obtaining consent from your contacts when collecting their phone numbers.
Pre and Post buffers
Buffers are additional time that can be added before and/or after a Bizura event. This feature can be beneficial if you need extra time to get ready before a meeting, travel to an event, or wrap up after a presentation. Buffer settings are customised
Show seats per slot for Class booking on the booking widget
The “Show seats per slot” setting allows you to display the total remaining seat availability for each time slot on Class Booking calendars. With the updated slot capacity logic, availability now reflects true remaining capacity even when appointment
Using Custom Values in Calendars
You can now use Custom Values directly inside Calendar settings to personalize appointment details, notifications, and booking experiences.
Add Guests Features in Calendar Bookings
This article will show you how to use the improved Add Guests features in Bizura’s calendar bookings. You can now require guest information and charge payments based on total attendee count—making it well-suited for group sessions, classes, or any se
User Permissions in Calendars
The Calendar module now supports granular user permissions, allowing you to control who can view and manage different aspects of the calendar system. This helps ensure that users have access only to the data and functionalities relevant to their role
Embedding Bizura Calendars using HTML Code
Note: If you are looking to embed a Bizura Calendar in a funnel or website page in Bizura, you can use the Calendar element in the page builder. This element will allow you to choose the calendar you'd like to display and automatically insert it with