Reputation Management & Reviews

You can quickly enable all pre-built AI Agents by selecting "Create Starter Agents", allowing you to start using templated personalities without building them individually.

Video Testimonials lets your business collect authentic customer video reviews and publish them on your website—directly from Bizura. Create branded Video Collectors, send requests via Email, SMS, or WhatsApp, manage responses, and display them in Re

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Elevate your online presence with Bizura’s Listings for Food & HealthCare Add‑ons. These industry‑specific upgrades unlock specialized fields, exclusive publisher distribution (like OpenTable, MenuPix, WebMD, and Vitals), and dynamic management tools

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GBP Optimization lets you manage your entire Google Business Profile from one spot by enabling users to update key details, watch a live preview of how everything will look, and give your local SEO a quick boost without bouncing between tools. This a

Gain a competitive edge with Bizura’s new Competitor Analysis feature in Reputation Management. Effortlessly benchmark your clients’ online reputation against up to three competitors, using real-time review data from Google and other major platforms.

Reputation Management now allows users to personalize recurring review request emails using custom templates. This feature helps businesses create more engaging and tailored interactions, improving brand consistency and increasing customer engagement

We’ve made it easier than ever to personalise and automate your recurring emails in Reputation Management! Now, you can set different email templates for your recurring review request emails, ensuring every interaction feels more engaging and tailore

Managing reviews across multiple platforms is essential for maintaining your online reputation. Bizura makes it easy to integrate multiple review platforms so you can monitor, manage, and respond to reviews from one centralized location.

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Sending review requests via WhatsApp is a powerful way to engage with your customers and gather valuable feedback. This guide walks you through the process of setting up and sending review requests directly from your account.

This feature makes it easier to identify and manage spam reviews. With this update, sub-accounts can more effectively maintain the integrity of their online reputation by filtering out fraudulent or irrelevant feedback, allowing them to focus on enga

To improve the distribution and effectiveness of review requests, we have implemented balancing of review requests across multiple review platforms. This will help ensure a more even distribution of reviews, enhancing the overall online reputation an

This guide will help you set up workflow triggers for new reviews from Facebook and Google, allowing you to automate actions based on review details.

In today's digital landscape, reputation management is critical for businesses of all sizes. A strong online presence not only builds trust but also directly impacts your bottom line. With numerous reputation management platforms available, choosing

To get started, follow these simple steps to create a QR Code that links directly to your review page:

This article will guide you through how to set up, customize, and embed Review Widgets. These widgets let you showcase real reviews from customers directly on your site—boosting trust, improving conversions, and enhancing your brand image.

If you're looking for a fast way to filter and respond to a review directly within the CRM you're in the right place. Under the

In this article, we’ll go through the reputation overview dashboard and explain each section and what it achieves. This can be found within a sub-account's

Google Business Profile (GBP) allows a business to register two phone numbers, which creates an excellent opportunity for Agencies to track calls generated from Google Business Profile listings while keeping with SEO best practices (i.e.moving the bu

The review widget is a great way to get feedback from your customers. It’s also a good way to show off your product and services with glaring reviews.

In this article, we will cover several ways to send review requests to clients manually and automatically within the CRM. Prompting your clients to provide reviews on your Google My Business Page provides several benefits which we will cover below

When you flag a review as inappropriate, Google may take action against the reviewer, such as removing the review or banning the reviewer from leaving future reviews. This is usually only done if the review violates Google’s guidelines, such as posti

Make it easy for customers to leave reviews with customized SMS and Email requests in Bizura. This article shows how to enable review requests, edit message templates, control cadence and retries, and set your Review Link.