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Conversations: Group Chat for SMS (Mobile & Desktop)

Group Chat for SMS lets your team message small groups of contacts from a single conversation thread on both desktop and mobile. This article shows you how to use the Group Chat feature to start conversations with multiple clients, team members, or s

Last updated: May 26, 2026


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On this page

  • What is Group Chat for SMS?
  • Key Benefits of Group Chat for SMS
  • Requirements to use Group Chats
  • Group Chat Behaviors and Limitations
  • How to Create a Group Chat (Desktop)
  • How to Create a Group Chat (Mobile)
  • Managing Group Chats
  • Frequently Asked Questions
  • Related Articles

In this folder

  • View & Edit AI Response Info in Conversations
  • Overview of Conversation Filters
  • How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer
  • Contact Engagement score
  • Live Chat
  • Right Panel & Expandable Sidebar in Conversations
  • Attachments Made Easy in Conversations
  • Conversations FAQs
  • Workflow Action - Log External Call
  • Instagram DM - Workflow Action
  • How to Save Draft Messages in Conversations
  • Conversations - Snippets
  • Select SMS To and From Numbers
  • Conversations - How to Add Internal Comments & Mention Users
  • Conversations: Group Chat for SMS (Mobile & Desktop)
  • Guide to Quick Replies for Facebook & Instagram
  • Conversations - Activity Cards
  • Internal Chat: Private Team Communication
  • Getting Started with the Conversations Tab
  • Understanding Trigger Links in HiRise Design
  • How To Add a Manual Call Action to a Workflow
  • How to set up a Manual SMS action

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