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Knowledge Base/Phone System/How do I migrate my agency and sub-account over to LC Phone?

How do I migrate my agency and sub-account over to LC Phone?

Effective 19th October , the LC - Phone system will be available for all the agencies. You can skip the hassle and directly set up the system with one click.

Last updated: May 26, 2026

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On this page

  • How to use this feature?
  • Step 1 - Validate the LC - Phone System Access
  • Step 3 - Move existing sub-accounts over to LC Phone
  • Some important points to look at before migrating the sub-account:
  • B. Migrate a single account to LeadConnector Phone - US/Canada sub-account
  • C. Migrate a single account to LeadConnector Phone - Non-US/Canada sub-account
  • FAQs
  • 1. What are the benefits of moving to the LC Phone System?
  • 2. What happens to the Existing Sub-Accounts when the agency onboards into LC phone?
  • 3. In which countries are ISV available?
  • 4. Will SaaS re-billing work if I move sub-accounts on LC - Phone System?
  • 5. What are the costs of LC Phone -vs- Twilio?
  • 6. Where can I see my sub-account phone usage?
  • 7. If I switch to LC Phone, can I switch only one subaccount or it would be to all the subaccounts?
  • 8. If I switch to lead connector and I need an international number, how would I proceed?
  • 9. Can specific sub-accounts integrate their own Telephony System?
  • 10. My Twilio account is currently suspended with Twilio, can I move my accounts over to LeadConnector?
  • 11. If a client switches from Twilio to LC, will call recordings for subaccounts be lost?
  • Related articles:

In this folder

  • Phone System Pricing & Billing Guide
  • What is LC (Lead Connector) Phone System?
  • Number Intelligence - Spam Detection, Caller ID & SMS Validation
  • Voicemail For Company And For Users
  • Getting Started with A2P 10DLC
  • Call Forwarding to Your Bizura Phone Number
  • How do I migrate my agency and sub-account over to LC Phone?
  • Why is your account suspended
  • Regulatory Bundle and Address Creation for Sub-Accounts
  • How to Disable LC Phone System for Subaccount/Location (LC to Twilio)
  • Phone System Messaging Analytics Overview
  • Know Your Customer (KYC) in the United Kingdom
  • How to Enable Call Transcriptions for Recorded Calls
  • How to Set Up Verified Caller ID (Use your number for Voice Calls)
  • How to Configure SMS Compliance Settings
  • Physical VoIP Deskphones (SIP)
  • LC Phone System - Error Code and Warning Dictionary
  • Why You Can't Delete a Twilio Subaccount from the Bizura?
  • KYC Verification on Persona — Best Practices
  • Custom Dispositions for Voice Calls
  • Avoiding Call Loops when routing calls to Internal Phone Numbers
  • How to Reduce Inbound Spam Calls
  • How to use Custom CSS to hide the Twilio error banner
  • Setting up webhooks to receive incoming calls, messages and status updates for calls (for Twilio users)
  • Understanding Default Phone Preferences for New Sub-Accounts
  • How to Create and Use Call Scripts in Web & App Dialers
  • The Phone Dialer Overview
  • Moving Phone Numbers: Migration Guide
  • 5% Stripe Markup Removed From All Phone System Charges
  • Call Events Not Working for Twilio

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