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Voicemail For Company And For Users

This article provides a guide to setting up and managing voicemail in Bizura. Whether you need to configure voicemail for your company or for individual users, this resource covers all the essential steps. You’ll learn how to record and upload voicem

Last updated: May 26, 2026

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On this page

  • How to record your own voicemail
  • Where To Upload Voicemail Files
  • How does it work?
  • Where To Control Timeout Settings
  • Troubleshooting Company Voicemail not working
  • 1. Check if the Twilio number is assigned to the user, and make sure the user has uploaded a voicemail file.
  • 2. Check if there's any forwarding number / Business phone configured, we will need to forward the call somewhere in order to drop/play the uploaded voicemail.
  • 3. Check the call timeout set, try setting the Inbound call timeout to 1 second
  • 4. Check if we call the forwarding number directly, does the call go to a voicemail as soon as you call it?
  • 5. Check if the uploaded Voicemail file is too high quality
  • Frequently Asked Questions
  • Related Articles

In this folder

  • Phone System Pricing & Billing Guide
  • What is LC (Lead Connector) Phone System?
  • Number Intelligence - Spam Detection, Caller ID & SMS Validation
  • Voicemail For Company And For Users
  • Getting Started with A2P 10DLC
  • Call Forwarding to Your Bizura Phone Number
  • How do I migrate my agency and sub-account over to LC Phone?
  • Why is your account suspended
  • Regulatory Bundle and Address Creation for Sub-Accounts
  • How to Disable LC Phone System for Subaccount/Location (LC to Twilio)
  • Phone System Messaging Analytics Overview
  • Know Your Customer (KYC) in the United Kingdom
  • How to Enable Call Transcriptions for Recorded Calls
  • How to Set Up Verified Caller ID (Use your number for Voice Calls)
  • How to Configure SMS Compliance Settings
  • Physical VoIP Deskphones (SIP)
  • LC Phone System - Error Code and Warning Dictionary
  • Why You Can't Delete a Twilio Subaccount from the Bizura?
  • KYC Verification on Persona — Best Practices
  • Custom Dispositions for Voice Calls
  • Avoiding Call Loops when routing calls to Internal Phone Numbers
  • How to Reduce Inbound Spam Calls
  • How to use Custom CSS to hide the Twilio error banner
  • Setting up webhooks to receive incoming calls, messages and status updates for calls (for Twilio users)
  • Understanding Default Phone Preferences for New Sub-Accounts
  • How to Create and Use Call Scripts in Web & App Dialers
  • The Phone Dialer Overview
  • Moving Phone Numbers: Migration Guide
  • 5% Stripe Markup Removed From All Phone System Charges
  • Call Events Not Working for Twilio

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