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Understanding A2P Campaign Rejection Reasons & Required Fixes

When an A2P 10DLC campaign is rejected, it's important to understand exactly what went wrong , and what needs to change before you resubmit. We've made this process clearer with a new

Last updated: May 26, 2026


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On this page

  • Overview
  • What's New
  • How to View Your Required Fixes
  • Rejection Codes & Required Fixes
  • Part 1: Rejection Types Eligible for Resubmission
  • Opt-In & Consent
  • Website
  • Business Identity
  • Campaign Use Case
  • Registration & Brand
  • Part 2: Rejection Types Ineligible for Resubmission
  • SHAFT Content Violations
  • Disallowed Content
  • High Risk
  • Legacy Codes (Pre-March 23, 2026)
  • Part 3: New Granular Error Codes (Effective March 23, 2026)
  • Opt-In & Consent
  • Website
  • Business Identity
  • Use Case
  • SHAFT Content Violations (Ineligible for Resubmission)
  • Disallowed Content (Ineligible for Resubmission)
  • High Risk (Ineligible for Resubmission)
  • Registration Issue
  • Why This Matters
  • Frequently Asked Questions

In this folder

  • Phone System Pricing & Billing Guide
  • What is LC (Lead Connector) Phone System?
  • Number Intelligence - Spam Detection, Caller ID & SMS Validation
  • Voicemail For Company And For Users
  • Getting Started with A2P 10DLC
  • Call Forwarding to Your Bizura Phone Number
  • How do I migrate my agency and sub-account over to LC Phone?
  • Why is your account suspended
  • Regulatory Bundle and Address Creation for Sub-Accounts
  • How to Disable LC Phone System for Subaccount/Location (LC to Twilio)
  • Phone System Messaging Analytics Overview
  • Know Your Customer (KYC) in the United Kingdom
  • How to Enable Call Transcriptions for Recorded Calls
  • How to Set Up Verified Caller ID (Use your number for Voice Calls)
  • How to Configure SMS Compliance Settings
  • Physical VoIP Deskphones (SIP)
  • LC Phone System - Error Code and Warning Dictionary
  • Why You Can't Delete a Twilio Subaccount from the Bizura?
  • KYC Verification on Persona — Best Practices
  • Custom Dispositions for Voice Calls
  • Avoiding Call Loops when routing calls to Internal Phone Numbers
  • How to Reduce Inbound Spam Calls
  • How to use Custom CSS to hide the Twilio error banner
  • Setting up webhooks to receive incoming calls, messages and status updates for calls (for Twilio users)
  • Understanding Default Phone Preferences for New Sub-Accounts
  • How to Create and Use Call Scripts in Web & App Dialers
  • The Phone Dialer Overview
  • Moving Phone Numbers: Migration Guide
  • 5% Stripe Markup Removed From All Phone System Charges
  • Call Events Not Working for Twilio

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