BizuraBizuraKnowledge Base
Русский
Knowledge Base/AI Employee/Conversation AI Bot - Explained

Conversation AI Bot - Explained

The Conversation AI is an advanced feature that leverages AI technologies to enhance customer interactions with your business. The Bot solves complex problems and provides safer, more accurate answers than any AI Chatbot on the market. Conversation A

Last updated: May 26, 2026


Was this article helpful?

On this page

  • Conversation AI Modes and Settings
  • Guided Form: Conversational Quality Enhancements
  • If you renamed standard CRM objects (for example, Contacts → Clients), Conversations AI displays those names throughout the bot UI for clarity and consistency.  Note (Form-Based bots): If Initial Message is configured, the bot sends it as a standalone welcome message and starts the Guided Form flow on the contact’s next reply. If Initial Message is not configured, the flow starts immediately on the first message.
  • Supported conversation channels
  • Training the Bot
  • Configuring Bot's Intent
  • Testing the Bot (Bot Trial)
  • Workflow X Conversation AI
  • Frequently Asked Questions
  • Related Articles

In this folder

  • AI Tools in Bizura
  • AI Employee Overview
  • AI Voice Agents Overview
  • How to Create Voice AI Agents
  • Introduction to Ask AI Assistant
  • Knowledge Base Overview
  • AI Product Pricing
  • Season of AI Promotion Ending Information & FAQ's
  • Introducing AI Build Hours
  • How to Use Public APIs in Agent Studio
  • Agent Logs Overview
  • Google sheet integration for Knowledge Base
  • Agent Logs Metrics
  • AI Usage Dashboard
  • Testing Voice AI Agents
  • Inbound Call Flow for Voice AI calls
  • Working hours for AI Employee
  • Voice AI: Multi-Language Support
  • Voice AI Custom Variable Support in Prompt
  • Voice AI Agents Dashboard
  • Idle Reminder Timer
  • Twilio Numbers Support
  • Test Call Logs visible in Voice AI Dashboard
  • Updated Post Call Email Notification Options
  • Number Pool Support in Voice AI Agents
  • Knowledge Base Integration for Voice AI Agents
  • Separate During and Post Call Actions
  • Appointment Booking in Voice AI
  • Voice AI Custom Actions
  • How to Upgrade Your Voice AI Agent for a Better Call Experience

© 2026 Bizura. All rights reserved.

Powered by Bizura Knowledge Base