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Knowledge Base/AI Employee/Knowledge Base Overview

Knowledge Base Overview

The Knowledge Base UI has been refreshed to improve clarity, navigation, and consistency across Bizura. This update introduces a

Last updated: May 26, 2026

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On this page

  • Overview
  • Knowledge Base Landing Page
  • What’s New in the Knowledge Base UI
  • Summary View
  • Tabbed Data Sources
  • Centralized Federated Component
  • Knowledge Base Sources (Tabbed Layout)
  • Who This Interface Is For
  • What Did Not Change
  • Rollout & Availability
  • Frequently Asked Questions
  • Related Articles

In this folder

  • AI Tools in Bizura
  • AI Employee Overview
  • AI Voice Agents Overview
  • How to Create Voice AI Agents
  • Introduction to Ask AI Assistant
  • Knowledge Base Overview
  • AI Product Pricing
  • Season of AI Promotion Ending Information & FAQ's
  • Introducing AI Build Hours
  • How to Use Public APIs in Agent Studio
  • Agent Logs Overview
  • Google sheet integration for Knowledge Base
  • Agent Logs Metrics
  • AI Usage Dashboard
  • Testing Voice AI Agents
  • Inbound Call Flow for Voice AI calls
  • Working hours for AI Employee
  • Voice AI: Multi-Language Support
  • Voice AI Custom Variable Support in Prompt
  • Voice AI Agents Dashboard
  • Idle Reminder Timer
  • Twilio Numbers Support
  • Test Call Logs visible in Voice AI Dashboard
  • Updated Post Call Email Notification Options
  • Number Pool Support in Voice AI Agents
  • Knowledge Base Integration for Voice AI Agents
  • Separate During and Post Call Actions
  • Appointment Booking in Voice AI
  • Voice AI Custom Actions
  • How to Upgrade Your Voice AI Agent for a Better Call Experience

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