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Knowledge Base/AI Employee/Knowledge Base Overview

Knowledge Base Overview

The Knowledge Base is the central place in Bizura where users create, organize, and manage source content for supported AI tools. The refreshed Knowledge Base UI improves visibility with a Summary view, organizes data sources into tabs, and provides

Last updated: July 12, 2026


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On this page

  • Knowledge Base Overview
  • Knowledge Base Landing Page
  • Key Benefits of the Refreshed Knowledge Base UI
  • What’s New in the Knowledge Base UI
  • Summary View
  • Tabbed Data Sources
  • Centralized Federated Component
  • Knowledge Base Sources (Tabbed Layout)
  • Who This Interface Is For
  • What Did Not Change
  • Rollout & Availability
  • Frequently Asked Questions
  • Related Articles

In this folder

  • AI Tools in Bizura
  • AI Employee Overview
  • AI Voice Agents Overview
  • How to Create Voice AI Agents
  • Introduction to Ask AI Assistant
  • Knowledge Base Overview
  • AI Product Pricing
  • Season of AI Promotion Ending Information & FAQ's
  • Introducing AI Build Hours
  • How to Use Public APIs in Agent Studio
  • Agent Logs Overview
  • Google sheet integration for Knowledge Base
  • Agent Logs Metrics
  • AI Usage Dashboard
  • Testing Voice AI Agents
  • Inbound Call Flow for Voice AI calls
  • Working hours for AI Employee
  • Voice AI: Multi-Language Support
  • Voice AI Custom Variable Support in Prompt
  • Voice AI Agents Dashboard
  • Idle Reminder Timer
  • Twilio Numbers Support
  • Test Call Logs visible in Voice AI Dashboard
  • Updated Post Call Email Notification Options
  • Number Pool Support in Voice AI Agents
  • Knowledge Base Integration for Voice AI Agents
  • Separate During and Post Call Actions
  • Appointment Booking in Voice AI
  • Voice AI Custom Actions
  • How to Upgrade Your Voice AI Agent for a Better Call Experience

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