AI Employee

If you're offering domain purchases as part of your SaaS plan, this article will show you how to enable that feature for your clients—and optionally rebill them through your connected Stripe account. You’ll learn how to activate domain reselling, set

The

This article provides a comprehensive guide to training your AI bot using Bizura’s advanced tools to ensure accurate and relevant responses. Leveraging the Web Crawler and Custom Bot Responses (FAQs) allows you to craft precise answers to common cust

In Bizura, you can include an RSS feed (Item and Header) in your direct and automated campaigns using the RSS content block. This allows your subscribers to automatically receive and read updates from online content sources, like blog posts and news

You can achieve a lot with simple prompts, but the quality of results depends on how much information you provide it and how well-crafted the prompt is. A simple prompt can make your bot act as a bot, but a bot with a good prompt can vastly increase

Have you ever wondered how the billing worked for Bizura’s additional services like LC Email, Phone, and AI? Or maybe you want to learn how to recover or make a profit off of this usage… You are going to learn about all of this and more in this video

Primary bots handle all general inbound conversations and serve as the cornerstone of your communication strategy. Non-primary bots, meanwhile, enhance workflows by responding to specific tasks based on assigned channels when added to a specific work

The Conversation AI is an advanced feature that leverages AI technologies to enhance customer interactions with your business. The Bot solves complex problems and provides safer, more accurate answers than any AI Chatbot on the market. Conversation A

This article explains how to configure advanced bot settings in Conversation AI. These settings allow you to optimize bot interactions by adjusting response timing, message limits, and other key behaviors. By configuring Conversation AI's advanced se

This article will guide you through setting up and configuring Conversation AI so that you can take full advantage of the power of conversational AI inside your Bizura sub-accounts!

Make it easier for leads and customers to schedule time with your business by letting Conversation AI handle appointment booking automatically. Bizura can book appointments through Conversation AI across supported channels, collect the contact detail

Get a single, consolidated view of performance across

This article explains how the new AI Action Logging and Filtering features enhance transparency and tracking for AI interactions inside the Conversations panel. With these updates, you can better understand, audit, and manage how AI Employees (bots)

Accessing the Tables list

The Knowledge Base Retrieval Tester helps you validate how well your Bizura Knowledge Base responds to test questions before it is used in live AI experiences. It gives you a safe way to confirm that uploaded, crawled, rich-text, document, and table-

Quickly transform existing Word docs, PDFs, and rich‑text notes into AI‑ready knowledge for your Bizura agents. Upload documents or write directly in a rich‑text editor to centralize information faster and reduce manual copy‑paste. Automatic parsing

Keep your Conversation AI bot accurate without the busywork. Auto Refresh of Knowledge Base Trained Links lets Bizura automatically re-crawl and retrain your web URL sources on a daily, weekly, or monthly cadence—so customer answers stay current whil

Give your AI Agents instant access to tables! Table Search in Bizura Knowledge Base lets you upload CSV files and query them with natural-language questions, turning static rows of data into dynamic knowledge your bots can use during conversations.

The Enhanced Web Crawler gives Bizura Conversation AI an new power, learning from interactive websites just as easily as static pages. By automatically harvesting up to 50 % more on-page content (including tabs, accordions, and lazy-loaded sections),

Connect AI agents and MCP-compatible clients to Bizura using the Bizura MCP Server. This allows AI assistants to securely retrieve data, execute tool calls, automate workflows, and interact with Bizura services through a standardized HTTP connection.

Bizura MCP now works with N8N out of the box, allowing you to connect Bizura with N8N workflows without requiring custom plugins.

This article will show you how to leverage the new Bizura MCP (Model Context Protocol) server to empower your AI agents and copilots to access Bizura data and tools seamlessly — all via a secure, standardized HTTP protocol.

Launch polished, data‑driven broadcasts in minutes with Bizura’s Email Campaign Agent (Beta). This AI‑guided builder streamlines copywriting, subject‑line testing, audience targeting, and sending‑domain setup so you can send smarter campaigns—faster.

This article explains how the Web Search Tool works within Agent Studio and how to use it to fetch real-time information from the internet. You will learn when to use it, how to configure it correctly, and how to control its behavior for accurate and

Learn how to use the Import cURL option in the Agent Studio API Call Tool to quickly turn a cURL command into a configured API request. This article explains where to find Import cURL, what request details are populated automatically, how to review i

We're writing to let you know about an upcoming change to Agent Studio. As part of our ongoing commitment to delivering the best possible experience, we've decided to temporarily disable Agent Studio while we reshape and rebuild it from the ground up

The Knowledge Base Tool in Agent Studio allows an AI agent to answer questions using information stored in a selected Knowledge Base. A Knowledge Base can contain business information from sources such as website pages, FAQs, tables, rich text, uploa

Generative AI tools in Agent Studio allow you to create AI-generated text, audio, images, and videos inside an agent flow. These tools are added as processing nodes and can use prompts, Brand Voice, Brand Kit settings, and variables to generate conte

Bizura’s Capture Information tools in Agent Studio help you collect specific user inputs during a conversation, such as an email address, phone number, selected option, or free-form text response. These tools are used inside a Sequential Node to gath

This article explains how the Sequential Node works within Agent Studio and how to use it to build structured, step-by-step flows. It covers how to configure the node effectively, when to use it, and how to design flows that execute reliably and deli

This article explains how the AI Agent Node works within Agent Studio and how each of its core elements shapes agent behavior. It covers how to configure the node effectively, when to use it, and how to make it perform reliably in real-world scenario

Speed matters when you're building and refining agent logic. Graph Builder copy, paste, and bulk delete in Bizura make it easier to reuse node setups, duplicate connected flows, and clean up your canvas without rebuilding work manually. These tools h

Free Tier: nlimited agents, free Knowledge Base & non-AI executions.

Apply your brand’s tone and visual identity directly inside Agent Studio so every AI-generated asset reflects your business consistently. This guide explains how to connect Brand Voices and Brand Kits to your generation nodes and ensure text, images,

Clone, distribute, and deploy your best-performing AI agents across sub-accounts using Account Snapshots. This guide explains how to package Agent Studio agents, include their dependencies, load them into other accounts, and share or sell them throug

Use Custom Values and built-in variable sources to make your Agent Studio workflows dynamic, reusable, and scalable. Instead of manually typing business details or contact information into every node, you can insert smart placeholders that automatica

Agent Studio’s Message Execution Timeline and Chat Emulator provide full visibility into every step of an AI conversation so you can debug faster, identify slowdowns, and deploy agents with confidence.

Click the

Agent Studio Router helps you control how conversations move between nodes in Agent Studio. As the name implies, a router directs the workflow from one node to the next based on specific logic or conditions. This article explains how to use AI Router

Agent Studio is Bizura’s visual environment for building intelligent AI agents. It allows you to design how an agent is triggered, how it processes information, how it makes decisions, and what actions it performs all within a flexible, node-based ca

Launch production-ready AI agents in minutes using the Agent Studio Template Library in Bizura. Choose from agency-created or official starter templates, then customize variables to match each client. Templates speed onboarding, standardize best prac

Agent Studio Triggers power real-time, event‑driven automation for your Bizura AI agents. When someone submits a form, gets tagged, or sends a chat, Bizura records the event and starts your agent in the background, keeping pages and APIs fast while y

Agent Studio is Bizura’s no-code/low-code platform that makes it easy to design, manage, and deploy AI-driven agents. With an intuitive drag-and-drop builder, powerful tool nodes, and flexible deployment options, Agent Studio empowers you to create i

Learn how to use Visual Edits in AI Studio to refine your project directly from the live preview. You’ll learn how to enter Visual Edit mode and select editable elements. You’ll also see how to update text, images, icons, colors, spacing, and layouts

Your AI Studio sites just got a whole lot "louder" for the rest of the internet to hear! Improve the SEO readiness of your AI Studio projects with Advanced SEO Support.

The Code Editor in AI Studio gives you direct access to your project code without leaving the builder. You can edit files, search across your project, catch issues quickly, and review changes in real time from one workspace. This makes it easier to m

Forms and calendars help turn an AI-generated page into a working experience that can collect information or book time with your business. In AI Studio, these components begin as part of the front-end page experience, then can be connected to your Bi

AI Studio is an AI-powered builder in Bizura that helps you create websites, landing pages, and other interactive experiences faster using natural language prompts. Instead of building everything from scratch, you can describe what you want, use temp

Create complete, SEO-friendly blog posts in a single Ask AI prompt. Ask AI Full AI-powered Blog Post Generation lets you brainstorm topics, generate outlines, and produce long-form drafts without leaving Bizura, so you can keep your entire blogging w

The Scheduled Tasks workspace is where you create, review, and manage every Ask AI task that runs on a schedule. It provides a high‑level overview of what will run next and which tasks have fresh results waiting for you.

Ask AI Memory gives Ask AI persistent user context across conversations, helping responses feel more relevant without requiring users to repeat the same details each time. This article explains how Ask AI Memory saves useful context, uses saved memor

Ask AI helps you create and connect Knowledge Bases directly from a guided chat workflow inside Bizura. Instead of manually configuring sources and connecting AI agents separately, Ask AI can use your Brand Voice or Business Profile website to build

This article provides examples of how Ask AI sessions are structured and how usage costs are calculated.

Ask AI now supports richer, more structured responses that help you move from prompt to action faster. Instead of receiving only plain-text answers, Ask AI can display execution-ready outputs such as tables, charts, todo lists, guided questions, appr

Ask AI now helps agencies create and update SaaS plans in Bizura using natural language prompts. Instead of navigating every setting manually in SaaS Configurator, you can describe the plan you want to create or the changes you want to make, and Ask

Ask AI has graduated from answering questions to

Connect the conversational power of Ask AI with the workflow flexibility of Agent Studio. This integration lets you route chat queries to custom AI agents, automate multi-step actions, and deliver answers faster—no code required.

Welcome to "Edit with Ask AI", a new way to transform your content using natural language instructions. Now you can quickly rewrite, simplify, polish, or expand AI-generated content while preserving your brand voice and context, all in a conversation

This article shows you how to generate and edit images directly in Bizura using Ask AI. Whether you’re creating social posts, crafting email designs, or working on a website, you can now easily generate and edit images with natural, conversational pr

Discover how the Funnel Creation Agent in Bizura’s Ask AI streamlines funnel creation with intelligent automation, brand personalization, and seamless integrations—helping you launch high-converting funnels faster than ever.

The Contact Summary Agent is a new AI-powered feature within Bizura Copilot’s Ask AI tool, designed to instantly summarize contact records and answer detailed questions about any contact. This feature streamlines how you access and interpret contact

This article will show you how to give feedback on AI-generated content using Bizura’s new

Welcome to the enhanced Content AI experience in Bizura! With the new Brand Voice Integration, you can now generate content that’s deeply aligned with your brand’s unique identity, ensuring every piece feels authentic and consistent across Social Pla

Content AI provides users to check the generated content along with variations. We understand each penny matters. Thus we have provided a log of the generated content. Users can check the previous logs of generated content and use them whenever requi

Forward inbound emails directly from the Conversations inbox to any external recipient without leaving Bizura. This guide explains what forwarding does, how it behaves in a conversation thread, and how to set it up for smooth escalations, reviews, an

Enhance your scheduling flexibility with

Give customers the option to speak instead of type. Bizura’s Conversations AI understands voice notes and audio files across WhatsApp, Facebook Messenger, Instagram, and SMS/MMS. The bot transcribes speech to text and replies intelligently using your

Bizura’s Conversation AI API gives developers programmatic control over AI agents, actions, and conversation generations. Use secure tokens and granular scopes to automate agent setup, integrate with external apps, and export conversation data for an

Use Conversation AI in Bizura to generate a summary and transcript after a conversation becomes inactive. This helps teams review interactions faster, route important details to internal records, and notify the right users without reading every messa

Give your bots eyesight with Conversations AI Image Response. This capability lets Bizura’s AI understand and reply to customer-shared images across chat, social, and SMS/MMS—unlocking faster, more natural support and sales conversations with fewer c

The Conversation AI Flow Builder is a visual tool used to design structured, goal-oriented conversations for your AI bot. It allows you to map out how the bot interacts with contacts, captures information, and progresses through different steps in a

This guide explains Bizura’s new Knowledge Sources Support & Quality Upgrades for Conversation AI . Tables, rich-text, file uploads, and an ultra-smart retrieval pipeline, so you can serve crystal-clear, context-aware answers at scale.

Granular permissions for

Welcome to the guide on enabling cancellation and rescheduling of appointments within Bizura’s Form-Based Conversation AI Bots. This feature streamlines appointment management for your contacts, allowing them to modify or cancel bookings directly thr

This article will show you how to create a snapshot of fully configured Conversation AI Bots, including all prompts, actions, and settings. Snapshots make it easy to deploy the same bot across multiple sub-accounts with full consistency and minimal e

A consolidated analytics dashboard in Bizura lets you evaluate all Conversation AI agents from one place. Use filters for date range, channel, and agent to quickly compare outcomes, spot trends, and act faster—without opening each agent individually.

This article provides a step-by-step guide to setting up Conversation AI V3 using the Guided Form approach in Bizura. With the Guided Form method, you can create bots without writing prompts—just fill out a simple form, define your objectives, and le

TABLE OF CONTENTS

This article will show you how to use Conversation AI directly from your mobile app. Whether you're replying on WhatsApp, Facebook, or Instagram, you can now take advantage of smart replies and automatic responses powered by AI — even while on the go

Need transcripts and summaries in another language—instantly? Bizura’s Voice AI Translation Service converts post‑call transcripts and summaries into the language you choose, right inside your dashboard. This feature removes language barriers, speeds

Granular permissions for

Unlock a smarter, more natural, and reliable calling experience by upgrading your Voice AI agent in Bizura. This article guides you through the benefits and step-by-step process to transition to the new Voice AI Experience.

This article will show you how to use Voice AI Custom Actions to enable real-time webhook integrations during live calls. This powerful feature allows your AI agents to interact with external systems mid-conversation—pulling data, executing processes

Appointment booking in Voice AI in Bizura allows your AI phone agent to offer available times, collect required details, and confirm appointments during live calls. Depending on your setup, Voice AI can book on a single calendar or route callers acro

The

Welcome to a smarter way to power your Voice-AI agents! The new Knowledge Base Integration for Voice-AI Agents in Bizura lets you deliver accurate, context-aware responses by connecting each agent to a dedicated knowledge base, triggered by custom pr

We now support assigning a Number Pool, a collection of multiple phone numbers to your AI Agents. Calls to any number in the pool will route dynamically based on your agent’s configuration.

We’ve enhanced post-call email notifications to give you full control over who receives them. Previously, notifications were limited to admins and users could only add one additional recipient. Now it’s no longer restricted to admins or a single reci

View Test calls alongside live interactions in the Voice AI dashboard logs with a new Call Type filter.

We have added support for Twilio numbers for Voice AI Agents, allowing calls to be routed through your Twilio account seamlessly.

We’ve added the Idle Reminder Timer in every agent’s

The

The long-awaited support for custom variables in Voice AI prompts is now available! This feature allows you to personalize Voice AI interactions by dynamically inserting contact-specific details into prompts, making conversations more contextual and

Bizura Voice AI supports multiple languages so your callers are greeted and assisted in the language that feels natural to them. Configure an agent’s Language, choose an appropriate Voice, and localize your experience for multilingual markets with mi

This article will guide you through setting and managing your working hours for Voice AI. By defining your preferred working hours, you can ensure that your voice AI tool is available to assist during the times that best fit your business. Whether yo

When setting up Voice AI, you'll need to understand how the inbound call flow works so you can maximize the AI's efficiency. There are a few different scenarios where your Voice AI Agent will be involved in the phone call. You can either have the Voi

Before deploying your agent, it’s important to test its functionality. You can learn more about how your AI Agent handles specific inquiries that may arise from a conversation with a prospect or customer, and you can use that information to fine-tune

The AI Usage Dashboard in Bizura gives agencies a centralized view of AI spend, token usage, and transaction-level activity across supported AI products. It helps Agency Admins review usage trends, monitor costs, and understand which products or mode

Agent Logs Metrics is a dashboard inside Agent Logs that helps you measure AI agent activity using widgets, filters, and saved layouts. Instead of reviewing one conversation at a time, it gives you a broader view of performance, efficiency, and activ

Connect your live spreadsheets directly to your Bizura Knowledge Base with Google Sheets integration. This feature helps you keep structured information current without repeated file uploads, making it easier for AI agents to reference the latest dat

Agent Logs gives you a centralized way to review how your AI agents are behaving across supported Bizura experiences. By bringing execution activity, conversation context, and step-level details into one place, Agent Logs makes it easier to understan

A Public API (Application Programming Interface) is a secure way for external applications to communicate with Bizura. In Agent Studio, the Public API allows your software to list, retrieve, and execute production-ready AI agents programmatically wit

Build Hours are 1:1 sessions where our AI experts work with you to get your Conversation AI/Voice AI agents set

The Season of AI promotion has officially concluded, and it’s time to transition into the post-promotion phase. This article will walk you through the key changes, billing details, and steps to ensure a smooth transition for your agency and sub-accou

This article explains how Bizura AI products are priced, which features are included in AI Employee Unlimited, which features are part of AI Employee Plus, how Voice AI costs are calculated, and where agencies can review or rebill AI usage.

The Knowledge Base UI has been refreshed to improve clarity, navigation, and consistency across Bizura. This update introduces a

We’re excited to roll out a new AI-powered assistant inside Bizura,

Creating a Voice AI Agent is fast and easy, and it will help your business field phone calls so your office staff can focus on more pressing tasks like following up with warm leads and closing deals! Follow the steps below to set up your first Voice

Welcome to the AI Employee’s Voice Features support guide. This document will help you understand how to set up, configure, and make the most of your AI Voice Agent to enhance customer interactions through natural, automated voice conversations.

The AI Employee includes Bizura AI products that are managed and billed under the AI Employee offering.

AI is a big word in our world right now, but what is it and how can you use it in Bizura? In this document, we'll delve into the various Bizura AI tools available, how they work, and pro tips for maximizing their effectiveness. Let's get started!