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Knowledge Base/AI Employee/Forward Emails from Conversations in Bizura

Forward Emails from Conversations in Bizura

Forward inbound emails directly from the Conversations inbox to any external recipient without leaving Bizura. This guide explains what forwarding does, how it behaves in a conversation thread, and how to set it up for smooth escalations, reviews, an

Last updated: May 26, 2026


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On this page

  • What is Email Forwarding in Conversations?
  • Key Benefits of Email Forwarding
  • Permissions & Availability
  • Sender & From‑Name Behavior
  • Attachments & Formatting
  • Threading & Record‑Keeping
  • How To Set Up and Use Email Forwarding
  • Troubleshooting
  • Frequently Asked Questions
  • Related Articles

In this folder

  • AI Tools in Bizura
  • AI Employee Overview
  • AI Voice Agents Overview
  • How to Create Voice AI Agents
  • Introduction to Ask AI Assistant
  • Knowledge Base Overview
  • AI Product Pricing
  • Season of AI Promotion Ending Information & FAQ's
  • Introducing AI Build Hours
  • How to Use Public APIs in Agent Studio
  • Agent Logs Overview
  • Google sheet integration for Knowledge Base
  • Agent Logs Metrics
  • AI Usage Dashboard
  • Testing Voice AI Agents
  • Inbound Call Flow for Voice AI calls
  • Working hours for AI Employee
  • Voice AI: Multi-Language Support
  • Voice AI Custom Variable Support in Prompt
  • Voice AI Agents Dashboard
  • Idle Reminder Timer
  • Twilio Numbers Support
  • Test Call Logs visible in Voice AI Dashboard
  • Updated Post Call Email Notification Options
  • Number Pool Support in Voice AI Agents
  • Knowledge Base Integration for Voice AI Agents
  • Separate During and Post Call Actions
  • Appointment Booking in Voice AI
  • Voice AI Custom Actions
  • How to Upgrade Your Voice AI Agent for a Better Call Experience

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