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What is the Knowledge Base Retrieval Tester?

The Knowledge Base Retrieval Tester helps you validate how well your Bizura Knowledge Base responds to test questions before it is used in live AI experiences. It gives you a safe way to confirm that uploaded, crawled, rich-text, document, and table-

Last updated: May 26, 2026


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On this page

  • What is the Knowledge Base Retrieval Tester?
  • Key Benefits of the Knowledge Base Retrieval Tester
  • When to Use the Knowledge Base Retrieval Tester
  • Understanding Retrieved Sources and Chunks
  • How To Setup the Knowledge Base Retrieval Tester
  • Best Practices for Testing Your Knowledge Base
  • Troubleshooting Retrieval Results
  • Frequently Asked Questions
  • Related Articles

In this folder

  • AI Tools in Bizura
  • AI Employee Overview
  • AI Voice Agents Overview
  • How to Create Voice AI Agents
  • Introduction to Ask AI Assistant
  • Knowledge Base Overview
  • AI Product Pricing
  • Season of AI Promotion Ending Information & FAQ's
  • Introducing AI Build Hours
  • How to Use Public APIs in Agent Studio
  • Agent Logs Overview
  • Google sheet integration for Knowledge Base
  • Agent Logs Metrics
  • AI Usage Dashboard
  • Testing Voice AI Agents
  • Inbound Call Flow for Voice AI calls
  • Working hours for AI Employee
  • Voice AI: Multi-Language Support
  • Voice AI Custom Variable Support in Prompt
  • Voice AI Agents Dashboard
  • Idle Reminder Timer
  • Twilio Numbers Support
  • Test Call Logs visible in Voice AI Dashboard
  • Updated Post Call Email Notification Options
  • Number Pool Support in Voice AI Agents
  • Knowledge Base Integration for Voice AI Agents
  • Separate During and Post Call Actions
  • Appointment Booking in Voice AI
  • Voice AI Custom Actions
  • How to Upgrade Your Voice AI Agent for a Better Call Experience

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