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How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer

Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effectively manage their communication by engaging multiple stakeholders in a single thread while p

Last updated: May 26, 2026

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On this page

  • What is the CC and BCC capability in the Email Composer?
  • Usage Cases:
  • How to use the CC and BCC feature?
  • FAQs
  • Q: Will a new contact be created if I add an outside email to the CC/BCC fields?
  • Q: What happens if I add an existing contact’s email address in the CC/BCC fields?
  • Q: Is the CC/BCC feature available for all email channels?
  • Q: How can the CC/BCC feature improve my email communications?
  • What is the CC and BCC capability in the Email Composer?
  • Usage Cases:
  • How to use the CC and BCC feature?
  • FAQs
  • Q: Will a new contact be created if I add an outside email to the CC/BCC fields?
  • Q: What happens if I add an existing contact’s email address in the CC/BCC fields?
  • Q: Is the CC/BCC feature available for all email channels?
  • Q: How can the CC/BCC feature improve my email communications?

In this folder

  • View & Edit AI Response Info in Conversations
  • Overview of Conversation Filters
  • How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer
  • Contact Engagement score
  • Live Chat
  • Right Panel & Expandable Sidebar in Conversations
  • Attachments Made Easy in Conversations
  • Conversations FAQs
  • Workflow Action - Log External Call
  • Instagram DM - Workflow Action
  • How to Save Draft Messages in Conversations
  • Conversations - Snippets
  • Select SMS To and From Numbers
  • Conversations - How to Add Internal Comments & Mention Users
  • Conversations: Group Chat for SMS (Mobile & Desktop)
  • Guide to Quick Replies for Facebook & Instagram
  • Conversations - Activity Cards
  • Internal Chat: Private Team Communication
  • Getting Started with the Conversations Tab
  • Understanding Trigger Links in HiRise Design
  • How To Add a Manual Call Action to a Workflow
  • How to set up a Manual SMS action

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