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How to set up a Manual SMS action

Are you looking for ways to incorporate personalized communication into your automated workflows? Do you need to add a human touch to your SMS marketing campaigns?

Last updated: May 26, 2026

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On this page

  • In this article we will cover:
  • Here are a few reasons why someone might want to add a manual SMS action:
  • How to Set Up Manual SMS Action in Workflows
  • Where and how to use Manual Actions on Mobile
  • How to add a Manual SMS action in a Campaigns (depricated)
  • FAQ
  • Here are a few reasons why someone might want to add a manual SMS action:
  • How to Set Up Manual SMS Action in Workflows
  • Where and how to use Manual Actions on the Mobile App
  • How to add a Manual SMS action in a Campaigns (Will be Depricated)
  • FAQ
  • Where do users go to complete manual actions?
  • Desktop App:
  • Mobile App:

In this folder

  • View & Edit AI Response Info in Conversations
  • Overview of Conversation Filters
  • How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer
  • Contact Engagement score
  • Live Chat
  • Right Panel & Expandable Sidebar in Conversations
  • Attachments Made Easy in Conversations
  • Conversations FAQs
  • Workflow Action - Log External Call
  • Instagram DM - Workflow Action
  • How to Save Draft Messages in Conversations
  • Conversations - Snippets
  • Select SMS To and From Numbers
  • Conversations - How to Add Internal Comments & Mention Users
  • Conversations: Group Chat for SMS (Mobile & Desktop)
  • Guide to Quick Replies for Facebook & Instagram
  • Conversations - Activity Cards
  • Internal Chat: Private Team Communication
  • Getting Started with the Conversations Tab
  • Understanding Trigger Links in HiRise Design
  • How To Add a Manual Call Action to a Workflow
  • How to set up a Manual SMS action

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